Privacy Policy

1. Information We Collect

1.1 Personal Information

We collect personal information that you voluntarily provide to us when you:

• Register for an account
• Create a listing
• Use our marketplace platform to connect with buyers or sellers
• Contact customer support
• Subscribe to our newsletter
• Participate in community features

This information may include:

• Name and contact information (email address, phone number, mailing address)
• Account credentials (username, password)
• Payment information (when using on-platform payment features, processed securely through third-party payment processors)
• Profile information and preferences
• Listing and product information
• Communication and correspondence with us and other users

Note: For transactions occurring on Facebook or through external payment processors, those platforms have their own privacy policies that govern the information they collect.

1.2 Automatically Collected Information

When you access our Service, we automatically collect certain information about your device and usage, including:

• IP address and browser type
• Operating system and device information
• Pages visited and time spent on pages
• Referring website addresses
• Clickstream data and browsing behavior

1.3 Cookies and Tracking Technologies

We use cookies, web beacons, and similar tracking technologies to collect information about your browsing activities and to remember your preferences. You can control cookie settings through your browser, but disabling cookies may affect your ability to use certain features of the Service.

2. How We Use Your Information

We use the information we collect for various purposes, including to:

• Provide, maintain, and improve our marketplace platform and services
• Display your listings and connect you with potential buyers or sellers
• Facilitate communication between buyers and sellers
• Process on-platform transactions when applicable
• Communicate with you about your account, listings, and our services
• Respond to your inquiries and provide customer support
• Send you marketing communications (with your consent)
• Personalize your experience and provide tailored content
• Detect, prevent, and address fraud and security issues
• Comply with legal obligations and enforce our Terms of Service
• Analyze usage patterns and improve our platform

3. Information Sharing and Disclosure

We do not sell your personal information. We may share your information in the following circumstances:

3.1 With Other Users

As a marketplace platform, certain information will be shared with other users to facilitate transactions:

• When you create a listing, your username and listing details will be publicly visible
• When you communicate with buyers or sellers, your username and any information you share in messages will be visible to them
• When you engage in transactions, contact information may be exchanged between parties as needed

3.2 With Service Providers

We may share your information with third-party service providers who perform services on our behalf, such as:

• Payment processors (for on-platform transactions)
• Email and communication services
• Analytics providers
• Customer support platforms
• Hosting and infrastructure providers

Note: For transactions occurring off-platform (e.g., on Facebook), those platforms' service providers and privacy policies apply.

3.3 For Legal Reasons

We may disclose your information if required by law or in response to valid requests by public authorities, or to:

• Comply with legal processes or obligations
• Enforce our Terms of Service and other agreements
• Protect the rights, property, or safety of RPG Market, our users, or others
• Prevent or investigate fraud or security issues

3.4 Business Transfers

If RPG Market is involved in a merger, acquisition, or sale of assets, your information may be transferred as part of that transaction. We will provide notice before your information becomes subject to a different privacy policy.

4. Data Security

We implement appropriate technical and organizational security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. These measures include:

• Encryption of data in transit and at rest
• Secure authentication and access controls
• Regular security assessments and monitoring
• Limited access to personal information on a need-to-know basis

However, no method of transmission over the Internet or electronic storage is 100% secure. While we strive to protect your information, we cannot guarantee its absolute security.

5. Your Privacy Rights

Depending on your location, you may have certain rights regarding your personal information, including:

• Access: Request access to the personal information we hold about you
• Correction: Request correction of inaccurate or incomplete information
• Deletion: Request deletion of your personal information
• Portability: Request a copy of your information in a portable format
• Objection: Object to certain processing of your information
• Restriction: Request restriction of processing in certain circumstances
• Withdraw Consent: Withdraw consent where processing is based on consent

To exercise these rights, please contact us using the information provided below. We will respond to your request in accordance with applicable law.

6. Data Retention

We retain your personal information for as long as necessary to:

• Provide you with our services
• Comply with legal obligations
• Resolve disputes and enforce our agreements
• Maintain business records as required by law

When we no longer need your information, we will securely delete or anonymize it.

7. Children's Privacy

RPG Market is not intended for children under the age of 13 (or 16 in the European Economic Area). We do not knowingly collect personal information from children. If you are a parent or guardian and believe your child has provided us with personal information, please contact us, and we will delete such information.

8. International Data Transfers

Your information may be transferred to and processed in countries other than your country of residence. These countries may have data protection laws that differ from those of your country. We take appropriate safeguards to ensure your information receives adequate protection in accordance with this Privacy Policy.

9. Third-Party Links

Our Service may contain links to third-party websites and services. We are not responsible for the privacy practices of these third parties. We encourage you to read the privacy policies of any third-party websites you visit.

10. Marketing Communications

With your consent, we may send you marketing communications about our products, services, and promotions. You can opt out of receiving marketing emails at any time by:

• Clicking the "unsubscribe" link in any marketing email
• Updating your communication preferences in your account settings
• Contacting us directly

Please note that even if you opt out of marketing communications, we will still send you transactional and account-related messages.

11. California Privacy Rights

If you are a California resident, you have additional rights under the California Consumer Privacy Act (CCPA), including:

• The right to know what personal information we collect, use, and disclose
• The right to request deletion of your personal information
• The right to opt-out of the sale of your personal information (we do not sell personal information)
• The right to non-discrimination for exercising your privacy rights

To exercise these rights, please contact us using the information below.

12. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or for legal, regulatory, or operational reasons. We will notify you of any material changes by:

• Posting the updated policy on this page with a new "Last Updated" date
• Sending an email notification (for significant changes)
• Displaying a prominent notice on our website

We encourage you to review this Privacy Policy periodically to stay informed about how we protect your information.

13. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or our privacy practices, please contact us:

• By email: Through our contact form or support channels
• Through the website: Visit our Contact page

We will respond to your inquiry within a reasonable timeframe.