RPG Market Purchase Protection
Every purchase made through RPG Market comes with built-in protections and a committed team ready to help if something goes wrong.
What Is Purchase Protection?
RPG Market Purchase Protection is our commitment to buyers who shop directly through the RPG Market platform. It means you're never left without help if your transaction doesn't go as planned.
Unlike general social media groups or unmonitored classifieds, RPG Market transactions are tied to real accounts with verified seller histories, transparent feedback, and a team that genuinely cares about the outcome of every sale.
What's Covered
Here's how RPG Market has your back on every on-platform purchase.
Item Not as Described
Received something that doesn't match the listing? We'll help you work through it with the seller and document the case.
Non-Delivery
Never received your order? We'll investigate, escalate with the seller, and help you pursue available remedies including payment provider disputes.
Dispute Mediation
When buyer and seller disagree, our support team reviews the evidence from both sides and works toward a fair resolution.
Bad Actor Removal
Sellers who repeatedly violate policies or engage in dishonest behavior are suspended or permanently banned from the platform.
Seller Ratings & Reviews
Every seller has a visible reputation built from real transactions. You can make informed decisions before you ever hit "Buy."
Secure Payment Processing
All on-platform payments are processed through Stripe, giving you an additional layer of independent buyer protection on every transaction.
How It Works
A straightforward process, every step of the way.
Shop & Buy
Browse listings, find what you want, and check out securely — all within RPG Market.
Receive Your Order
The seller ships your item. Track status and communicate directly through your order page.
Something Wrong?
Contact the seller first. If you can't resolve it, reach out to RPG Market support — we'll step in to help.
Resolution
We mediate, document, and where possible escalate — so every dispute has a path to a fair outcome.
On-Platform Purchases vs. Off-Platform
Purchase Protection applies to transactions completed through RPG Market's checkout.
Checkout on RPG Market
- Purchase Protection applies
- Dispute mediation available
- Seller accountable to RPG Market
- Card-network (chargeback) protection
- Full transaction records on file
Off-Platform (Facebook, Direct, etc.)
- Purchase Protection does not apply
- RPG Market cannot intervene
- No transaction records on our platform
- Use PayPal G&S for personal protection
- Credit cards offer chargeback rights
Tips for Safe Shopping
- Check seller ratings before buying
- Read item descriptions carefully
- Ask questions before committing
- Request additional photos if needed
- Keep all order messages and records
- Document item condition on arrival
Ready to Shop with Confidence?
Thousands of tabletop RPG items — protected by RPG Market Purchase Protection.