Satisfaction Guarantee
At RPG Market, we are committed to ensuring you have a great shopping experience. We take pride in offering quality products and excellent customer service. If anything about your order doesn’t meet your expectations, we’re here to make it right.
Our Guarantee
When you shop with RPG Market, you can expect:
- Accurate Listings – We strive to provide detailed and honest descriptions of all products.
- Secure Packaging – Your order is carefully packed to ensure it arrives safely.
- Friendly Support – If you have any questions or concerns, reach out via our Contact Form or Website Chat—we’re happy to help!
Returns & Refunds
If you’re not satisfied with your purchase, we offer a flexible return policy:
Defective or Incorrect Items
If you receive a defective or incorrect item, please contact us within 30 days of receiving your order. We will provide a return shipping label at no cost to you and issue a full refund or replacement upon receiving the item.
Non-Defective Returns
If you decide to return an item for any other reason, you may do so within 30 days of purchase. Please note:
- The item must be in the same condition as received.
- Return shipping is the customer’s responsibility.
- Once we receive and inspect the item, we will issue a refund or store credit based on your preference.
- No restocking fees!
Exceptions
Some items may not be eligible for return, including:
- Digital products, PDFs, or downloads (due to the nature of digital goods)
- Clearance or final sale items
- Opened collectible or sealed items (unless they arrived damaged or defective)
Need Help?
If you have any concerns or need assistance with a return, please use our Contact Form or reach out via Website Chat.
We appreciate your support and look forward to serving you!
